Terms and conditions

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General Terms and Conditions Norkatt Outdoor Lifestyle
Dovenetelweg 21
2555 TA The Haque, The Netherlands

Definitions and general considerations

This website is entirely, including the name, design, layout, text and content copyrighted. No part of this site may be used without permission on other sites. Printing pages is only permitted for personal use only. Unauthorized reproduction or distribution of this website or any part therefore is prohibited without permission.

Although Norkatt Outdoor Lifestyle takes the greatest care in the content, we exclude any liability with regard to the information in any form and regarding direct or indirect consequences of any inaccuracies in the information provided on this site.

Brand names, product names and images of the product range are the property of Norkatt Outdoor Lifestyle and their respective providers.

Terms and conditions

Article 1 Applicability

1.1. These conditions apply for all offers, orders and agreements of Norkatt Outdoor Lifestyle. With the acceptance of an offer or by placing an order the customer accepts the applicability of these terms and conditions.

Article 2 Offers and Agreements

2.1. All offers of Norkatt Outdoor Lifestyle are non-committal and Norkatt Outdoor Lifestyle reserves the right to withdraw offers. All offers are subject to availability. Price changes are reserved.

2.2. An agreement is concluded after acceptance of the order by Norkatt outdoor lifestyle. Through a confirmation email the acceptance will be confirmed and binding for both parties.

Article 3 Prices and payment

3.1. The prices for the offered products are in Euro, including VAT and excluding shipping costs.

3.2. Payments can be made in advance by bank transfer and by Ideal or Paypal.

Article 4 Delivery and delivery time

4.1. Deliveries take place exclusively at the delivery address indicated by the customer.

4.2. Stated delivery times are indicative and not a deadline. Norkatt Outdoor Lifestyle is not liable for any damage resulting from exceeding delivery times.

4.3. Norkatt Outdoor Lifestyle reserves the rights to send partial deliveries so that an order can be send in two or more shipments.

4.4. Norkatt Outdoor Lifestyle has a maximum delivery time of 30 days. After this period the consumer has the right to cancel the order without written notice.

Article 5 Incorrect delivery

5.1. The customer agrees to verify upon delivery if the delivery correspond to the order. If the customer after receiving the delivery notice that the goods delivered do not correspond to the order, he must contact Norkatt Outdoor Lifestyle by e-mail within 2 days. For other matters relating to orders the customer uses the e-mail address of Norkatt Outdoor Lifestyle.

Article 6 Cancellation of an order

6.1. After the customer has received his/her ordered product, the customer has the option, within 14 working days after receiving the product, to cancel the order without a given reason.

6.2. If the customer wants to cancel the order within this period, the customer must contact Norkatt Outdoor Lifestyle in writing (e-mail or letter). The customer must send the product back after consultation with Norkatt Outdoor Lifestyle.

6.3. If the customer has already made payments and if the customer wants to cancel the order under the preceding Article 6, Norkatt Outdoor Lifestyle will reimburse these payments within 14 days after Norkatt Outdoor Lifestyle has received the returned product. The amount of the refund can never exceed the purchase price or the total of the purchase prices of the returned products.

6.4. Norkatt Outdoor Lifestyle reserves the right to refuse returned products or to refund a portion of the amount already paid by the customer in case the product has been opened, used or damaged by the customer. The product must be returned in original and undamaged packaging, along with the invoice of Norkatt Oudoor Lifestyle in order to be accepted.

6.5 For products that are perishable, tailor made, or specifically ordered to the wishes of the customer, the right of withdrawal subject clause 6.1 does not apply.

Article 7 Liability

7.1. Norkatt Outdoor Lifestyle is not liable for any damage resulting from typographical errors, incorrect or unclear presentation of data and other deficiencies in information on the website.

Article 8 Personal data

8.1. Personal information of the customer will be stored in a secured datafile. This information will only be used for the execution of the customer’s order.

8.2. Customer data will not be sold or rented out to third parties by Norkatt Outdoor Lifestyle.

Article 9 Applicable law and authorized court

9.1. To all rights, obligations, offers, orders and agreements to which these terms and conditions apply, including these terms and conditions, the Dutch law applies.

9.2. All disputes between parties will be submitted to the authorized court in the Netherlands.

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